Pakistan’s leading telecommunication network, Zong 4G, has launched Z-Verse, an innovative solution for enterprises to streamline customer interactions and ensure performance elevation.
Z-Verse offers a diverse range of solutions that integrate all digital platforms, including Meta and X ‘Twitter’, as well as emails, SMS, and more, within a user-friendly interface. It empowers businesses to arrange and execute instant campaigns across multiple platforms, providing customers with a cohesive and consistent brand experience, as stated by Zong 4G.
The platform features an advanced chatbot that accelerates lead generation, facilitates information transfers between platforms, and enhances collaboration within internal teams.
With the support of AI-powered analytics, reporting insights, automated customer profiling, and sentiment analysis, Z-Verse allows companies to devise strategies to ensure exponential growth.
The spokesperson for Zong 4G stated, “Z-Verse provides businesses with a one-window solution that not only simplifies communication but also propels them towards a future of customer engagement, instant campaign execution, and data-driven decisions to cement market leadership.”
Zong 4G, a subsidiary of China Mobile Pakistan, is a part of China Mobile Communications Corp. Zong boasts the largest 4G subscriber base, with over 32 million 4G subscribers and more than 14,000 4G-enabled sites across Pakistan.